The website located at internet addresses tigase.net and tigase.org as well as subdomains of those and other DNS domains registered by users on the service is a copyrighted work belonging to Tigase, Inc. Tigase provides Tigase XMPP Server Software along with extensions and custom software derivatives and Tigase Messenger, a smartphone and a web messenger software application.
We do not intentionally gather Personal Information about visitors who are under the age of 13.
1.2 Users Outside of the United States and Canada.
Your Personal Information may be processed in the country in which it was collected and in other countries, including the United States and/or Canada, where laws regarding processing of Personal Information may be less stringent than the laws in your country.
2. Collection of Information
"Personal Information" is personally identifiable information such as your name, address, telephone number and e-mail address and any other non-public information about you that is associated with or linked to any of the foregoing information. We collect Personal Information from you on our Site and when you use Tigase website as described below.
We may ask you to provide your first and last name and email address, and to choose a user name and password when you register for an account on Tigase or subdomains.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
2.7 Third Party Applications.
Tigase may permit certain third party applications to provide content or use submitted content through their own means. The site may be used to send content provided by to Third Party Applications or Websites. For example, user traffic or information may be shared with analytics websites, or posts may be cross posted to social media platforms like Twitter or Facebook. To opt-out, disable cookies and do not register with the site or upload content.
2.8 Public Profiles.
The Site may display your full name, username, and associated pictures in certain locations, typically projects.tigase.org within redmine. Your public profile will be available in the account section once you login to redmine.
2.9 Other Information You Provide.
We may also collect Personal Information from time to time through other communications with you (e.g., email), information downloads, product or service purchases, user support, feedback, surveys and forums. If you post any information to a public forum, you understand that other users will be able to see it.
2.10 Information Collected Via Technology.
3. Use of Information
3.3 Anonymous aggregate statistics that do not personally identify a Tigase user will be kept and used by us for various purposes including analysis and reporting of usage patterns. Tigase reserves the right to use and disclose anonymous aggregate statistics for any purpose and to any third party in its sole discretion.
4. Disclosures & Transfers
In addition to the disclosures described in Section 2, we may additionally disclose your information as follows:
4.1 Our servers are located in the United States, Canada and Europe and as such your Personal Information may be available to the U.S., Canadian and European government or its agencies under a lawful order made in that country, irrespective of the safeguards we have put in place for the protection of your Personal Information.
4.2 From time to time we may employ third parties to help us provide or improve our Site. These third parties may have limited access to databases of Site user information or registered member information solely for the purpose of helping us provide or improve the Site and they will not be able to use the information about our members or visitors for any other purpose.
4.4 We may, and you hereby authorize us to, disclose your Personal Information (including messages) to a third party without your consent: (a) if we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other website users, or anyone else (including the rights or property of anyone else) that could be harmed by such activities, (b) in connection with any legal investigation, and/or (c) when we believe in good faith that such disclosure is required by and in accordance with the law or to respond to subpoenas or warrants served on Tigase.
5. Third Party Websites
6.1 The security of your Personal Information is important to us. We use commercially reasonable efforts to store and maintain your Personal Information in a secure environment and have implemented commercially reasonable procedures designed to limit unauthorized access, use or disclosure of your Personal Information. Despite these measures, you should know that Tigase cannot fully eliminate security risks associated with Personal Information.
6.2 You are also responsible for helping to protect the security of your Personal Information. For instance, never give out your password, and remember to log out of your account when you are finished using The Site.
7. Choices, Modifications, and Retention
7.2 You may change your first name, last name, email address, and profile picture (but not username) within The Site. You may request deletion of your Personal Information by us, but please note that we may be required to keep this information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but may remain in our archives. We may retain your Technology Data on our system. We will retain your other Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you.
8.Amendment of this Policy
9.1 You can help by keeping us informed of any changes such as a change of address or telephone number. If you have any questions, comments or suggestions or if you find any errors in our information about you, please contact us at:
900 Kearny Street, Suite 228
9.2 We take compliance with the privacy laws seriously and if you have a complaint concerning our compliance we will investigate your complaint and if it is justified, we will take appropriate measures.